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$699,999
3 Beds 1 Baths 971355 MLS
103-17 113th Street is your chance to create something truly your own in the heart of South Richmond Hill. This is more than just a house, it’s a blank canvas with strong bones, ready for its next chapter. From the moment you step inside, you can feel the potential. The layout and structure are already in place; now it’s simply waiting for your vision, your style, and your personal touch to bring it to life. Whether you’re dreaming of designing a beautiful modern kitchen, opening up your living space for gatherings, or creating a warm multi-generational home, the possibilities here are exciting and endless. With thoughtful updates and cosmetic enhancements, you can transform this property into a space that reflects your lifestyle while building meaningful equity along the way. Location only adds to the appeal. Just steps from the 111th Street Station, commuting into Manhattan or Brooklyn is simple and convenient. Nearby Liberty Avenue offers vibrant shopping, dining, and everyday essentials, while access to the Van Wyck Expressway keeps you connected to the rest of the city and beyond. South Richmond Hill is beloved for its strong sense of community, accessibility, and long-term growth, and opportunities like this don’t come around often. 103-17 113th Street is where vision meets value, and where your next chapter can truly begin

103-17 113th Street, Richmond Hill S.

$899,000
5 Beds 3 Baths 971276 MLS
Beautifully renovated single-family residence offering the perfect blend of modern updates and comfortable living. This spacious home features 5 bedrooms and 3 full bathrooms, a fully finished attic, and a fully finished walk-out basement, providing plenty of flexible living space. The home welcomes you with an attractive exterior and a charming front porch. Inside, you’ll find a modern open kitchen with sleek cabinetry, stylish backsplash, stainless steel appliances, and a large center island ideal for cooking and entertaining. Bathrooms are tastefully updated with contemporary tile work and modern fixtures. Additional highlights include generous natural light, updated finishes throughout, and a functional layout perfect for everyday living. The walk-out basement offers additional living or recreational space. The property also includes a private 1-car garage. Conveniently located near shops, schools, transportation, and major highways, this home is move-in ready and perfect for comfortable living.

216-07 110th Avenue, Queens Village

$999,999
7 Beds 4 Baths 971275 MLS
120-30 226th Street – A Truly Exceptional Single-Family Residence Welcome to 120-30 226th Street, one of the largest single-family homes in the entire area—a rare opportunity that stands far above the typical properties nearby. Measuring 25 feet wide by 38 feet deep and fully built out across all three levels, this home delivers an incredible amount of living space and flexibility. The first floor offers a thoughtfully designed layout ideal for both everyday living and entertaining. A sprawling living room welcomes you as you enter, leading to a formal dining room in the rear of the home. The full kitchen sits privately on the opposite side, creating a comfortable and functional cooking space . This level also includes a convenient bedroom and full bathroom, along with a dedicated laundry station, eliminating the need to carry laundry up and down stairs. The second floor features an impressive primary suite larger than many homes in the area, complete with a walk-in closet and private en-suite full bathroom. Two additional king-sized bedrooms complete this level, offering generous space rarely found in comparable properties. The fully finished basement adds tremendous versatility with an accessory unit featuring three bedrooms, a kitchen, and a separate entrance, making it ideal for extended living arrangements or additional space for guests. Situated on a 40 × 100 lot, the property also features a fully concreted backyard and a detached garage, providing low-maintenance outdoor space and convenient parking. Adding to its uniqueness, the home is located just steps from the Ohel, allowing you to be there in moments—simply roll out of bed and walk straight over. This is truly a one-of-a-kind home offering unmatched size, layout, and location. A property like this rarely becomes available. Must see to appreciate.

120-30 226th Street, Cambria Heights

$1,799,000
4 Beds 4 Baths 969574 MLS
Fantastic Location, located in the great enclave of Malba and exclusive prestigious neighborhood, just few blocks from the water. This custom-built Gem features top class amenities, was rebuilt in 2007, with a fabulous entryway features expansive twenty "20 ft" vaulted ceilings, home boasts four bedrooms and four full bath, with two doubled glass doors to the back yard. The kitchen is equipped with high end appliances and granite floors, with an island quartz countertop. A formal living room, dining room and family room with lots of space for entertainment. Beautiful huge primary bedroom suite full bath & two walk in closets. Another bath boasts jacuzzi tub and shower. The walk in floor full plenty of space for guests and extended family. Pella and Anderson windows, surround sound system, central vacuum system, hydronic & hot water system. House is fully insulated. Close to public transportation, shops, great restaurants, highways etc. All smiles a must view.

141-16 11th Avenue, Malba

$1,379,000
4 Beds 3 Baths 969097 MLS
Classic charm meets everyday functionality in this desirable Hollis Hills Colonial Tudor home! The main level offers a bright welcoming living room with a wood-burning fireplace that flows seamlessly into a formal dining room perfect for entertaining. The newly updated kitchen offers modern finishes and efficient design and a convenient full bath adds functionality. The cozy den provides additional living space, and the first floor bedroom or office offers the perfect amount of flexibility. Upstairs, you’ll find three spacious bedrooms and two full baths, including a private en-suite. The full, finished basement expands the home’s living space even more with a large family room, along with utilities and direct access to the attached garage for added convenience. Located in School District 26 and zoned for the highly coveted P.S.188! Blending traditional charm with a practical layout and extra living space, this home is ready to accommodate a variety of lifestyles!

85-32 213th Street, Hollis Hills

$699,000
3 Beds 2 Baths 970718 MLS
Well-maintained single-family home located in South Richmond Hill offering a comfortable layout and convenient access to neighborhood amenities. The main level features a bright living room, dining room, and an eat-in kitchen with granite countertops and stainless steel appliances. Three bedrooms and a full bathroom provide practical living space with hardwood flooring throughout much of the home. The property also includes a full finished basement with a separate entrance, offering additional usable space suitable for recreation, storage, or extended living needs. Additional highlights include a finished attic for extra storage. Situated on a residential block with access to shopping, transportation, and major roadways, this home presents a great opportunity for buyers seeking Queens property with functional living space and flexibility.

12704 97th Avenue, Richmond Hill S.

$1,880,000
4 Beds 4 Baths 970183 MLS
Brand-New Fresh Meadows Home in School District 26 | Lower Taxes, Lower Monthly Costs Welcome to this brand-new single-family home in the heart of Fresh Meadows, located in top-rated School District 26. Built as new construction, this home has lower property taxes—an important advantage for buyers looking to keep monthly costs more affordable. This home features 4 bedrooms and 3.5 bathrooms with a layout designed for high quality living. The open-concept main floor is bright and welcoming, highlighted by a double-height living room that brings in great natural light and creates a strong sense of space. The modern kitchen flows naturally into the living and dining areas, making the home both functional and comfortable for daily life and entertaining. A first-floor bedroom and full bath add flexibility for guests, or anyone who prefers to avoid stairs. Upstairs offers three additional bedrooms, including a spacious primary suite. There is also a walk-up attic that provides valuable bonus space for storage, a home office, playroom, or other flexible use. The home is equipped with newly installed solar panels, helping reduce electricity costs and lower overall monthly home expenses. Additional features include garage and driveway parking, plus a lower level with plumbing already in place for future flexibility. Set on a quiet residential block yet close to shops, parks, restaurants, buses, major highways, and St. John’s University, this is a rare opportunity to own a brand-new home in Fresh Meadows that combines modern design, a practical family-friendly layout, strong school district value, and lower long-term carrying costs.

75-31 175th Street, Fresh Meadows

$1,600,000
7 Beds 5 Baths 969952 MLS
Stunning 7-Bedroom Home with Abundant Space and Modern Amenities. Welcome to your dream home! This expansive residence boasts 7 spacious bedrooms and 4.5 bathrooms, offering plenty of room for your family and guests. An additional bedroom in the finished basement provides extra flexibility for your needs, while the convenient laundry room ensures household tasks are a breeze. Main Floor Highlights: Step inside to find a welcoming entry room that doubles as a mudroom, leading into a versatile office space. The living room, bathed in natural light, seamlessly connects to the dining room, making it perfect for entertaining. The dining area opens up to the kitchen, which is a chef's delight, featuring two ovens, dual sinks, and a dishwasher. An adjoining large living room provides a cozy seating area for gatherings and relaxation. Second Floor: Ascend to the second floor, where you'll discover four generously-sized bedrooms with large walk-in closets for ample storage. A family room on this level offers additional space that can easily be converted into an additional bedroom if desired. Two full bathrooms ensure that everyone has their own space. Third Floor Retreat: The top floor features two more bedrooms and a full bathroom, ideal for guests. Additional Features: The finished basement not only houses an extra bedroom but also a dedicated laundry room, enhancing the home's functionality. With its expansive layout and thoughtfully designed spaces, this home is perfect for people who love to entertain. Don't miss your chance to own this incredible property that blends comfort, style, and versatility. Schedule a showing today and imagine the memories you'll create in this beautiful home!

122-05 Metropolitan Avenue, Kew Gardens

$1,650,000
4 Beds 3 Baths 969876 MLS
Spacious 4-bedroom, 3-bathroom home located in the desirable neighborhood of Holliswood. Situated on a large corner lot, this property offers exceptional space both inside and out. The home features solar panels, helping to reduce energy costs and improve efficiency. The main level offers a comfortable layout with generous living space, while the fully finished basement includes 3 additional bedrooms, a full bathroom, living room, and kitchen, providing excellent potential for extended family or flexible living arrangements. With its expansive lot, prime corner location, and versatile layout, this property offers incredible opportunity for homeowners seeking space, convenience, and long-term value in one of Queens’ most sought-after residential communities. *This property is sold in as-is condition*

86-34 Francis Lewis Boulevard, Holliswood

$1,198,888
3 Beds 2 Baths 968085 MLS
Welcome to 45-24, a single family house positioned on a serene, tree-lined street in the heart of residential Flushing. This charming home greets you with a spacious living room defined by a wood burning fireplace, natural light and an open layout that flows into a formal dining room. The renovated kitchen vaunts stainless steel appliances, quartz countertops, abundant cabinet space and a breakfast peninsula. With the versatile design, the space is perfect whether you are looking for every day use or entertaining large gatherings of friends and family. The kitchen also provides access to the basement featuring a recreation room, full bathroom and laundry room. The dining room is neighbored by a side room – can be used as a creative workspace, home office or study —ideal for today’s work-from-home lifestyle. Heading to the second floor, the hallway seamlessly leads to three spacious bedrooms - each drowned in natural light - and a furnished bathroom, as well as stair access to the 200+ gross sq. ft. walk-up attic featuring a large, insulated and heated room that can be used as a fourth bedroom (over 100 sq. ft. habitable space) and two walk-in storage spaces. The home is located on a 40x100 ft. lot starting with a welcoming front pathway and lush landscaping that welcomes you to the front door. The four-car driveway leads to the private backyard, a beautifully designed outdoor retreat, that begins with a spacious deck and leads to a small courtyard for seating that is surrounded by lush greenery and low-maintenance landscaping. Decorative stonework, seasonal flowers, and an additional fenced yard add warmth and charm, while the detached two-car garage and wide driveway provide convenience and functionality. Whether hosting summer gatherings or enjoying quiet evenings outdoors, this backyard delivers the perfect blend of comfort and style. Over 400 sq.ft in the renovated basement + laundry/bathroom (recently installed gas boiler and water heater -- less than two years old). Located in Flushing, the neighborhood offers all the perks of contemporary Queens living along with a peaceful, centered environment: playgrounds, sports fields, 18-hole golf course, and Kissena Park within walking distance. There are also convenience stores, and restaurants within blocks on Northern Boulevard. Additionally, home is less than 10 minute drive to Bell Boulevard consisting of multiple restaurants, cafes and nightlife. LIRR (Auburndale stop - Port Washington Line) is less than one mile and will have you to Manhattan in 25 minutes! Multiple local and express bus stops located on 45th Avenue and Northern Boulevard allow for easy public commute throughout Queens. Extremly low taxes - 2026 estimate less than $9,500 Additional 3d tour available upon request. Information is considered reliable but not guaranteed. Sold "as is"

45 24 171st Street, Flushing

$1,269,000
3 Beds 3 Baths 969599 MLS
Located in the desirable Bay Terrace neighborhood, this Hi-Ranch home offers a prime location near shops, restaurants, parks, transportation, and the Bay Terrace Shopping Center, providing convenient access to everyday amenities. This meticulously maintained home features 3 bedrooms and 2.5 baths with hardwood floors throughout. The main level offers an open-concept kitchen with an L-shaped peninsula-style island, providing generous counter space and seating, and flows into an L-shaped living room with bow windows and a dining room combination, creating a bright and functional layout ideal for everyday living and entertaining. The finished basement includes a full bath and wet bar, with direct access to the attached garage and an outside separate entrance to the backyard. Step outside to a beautiful backyard garden, creating a peaceful outdoor retreat. Additional highlights include French drains, gutter guards, and an attached gas grill.

2615 Clearview Expressway, Bayside

$1,798,000
4 Beds 4 Baths 969183 MLS
Welcome to this newly-built luxury single-family residence located on a prime corner lot in the heart of Bayside. Situated on an approximately 3,750 sq ft lot with ~2,500 sq ft of interior living space, this detached home offers modern design, functional layout, and exceptional convenience. Equipped with natural gas for cooking and heating.Interior Features:The first floor features an open-concept layout including a spacious living room, dining area, and modern kitchen, along with a versatile family room (or optional bedroom) and a full bathroom;The second floor offers an additional living area, three well-proportioned bedrooms, and two full bathrooms, plus a flexible den/bedroom space;The fully finished basement includes a separate entrance, providing ideal space for recreation, home office, guest quarters, and laundry;Rooftop terrace with potential for a private outdoor retreat or garden. Private driveway accommodates multiple vehicles.Ideally located within walking distance to the Long Island Rail Road Bayside station, offering direct access to Manhattan. Close proximity to Q12, Q13, and Q15 bus lines, as well as major highways including I-295 and Cross Island Parkway.Enjoy easy access to shopping, dining, and everyday essentials along Bell Boulevard and Northern Boulevard.

33-03 213th Street, Bayside

$1,999,888
4 Beds 4 Baths 967272 MLS
Exquisitely designed custom-built luxury residence offering approximately 3,500 sq ft of living space, expanded in 2005 and situated in the heart of Little Neck. This exceptional property spans two separate lots totaling approximately 8,350 sq ft, providing a rare combination of space, privacy, and flexibility. The home features 4 spacious bedrooms and 3.5 bathrooms, thoughtfully designed for both comfort and refined living. The gourmet chef’s kitchen is equipped with top-of-the-line appliances, including a Sub-Zero refrigerator, two Wolf ovens, a six-burner stovetop, steam oven, deep fryer, and an impressive 12-foot exhaust hood—perfect for both everyday use and elevated entertaining. The expansive primary suite offers a gas fireplace, walk-in closet, private balcony, and a luxurious spa-like bath complete with a steam room. Outdoor living is equally exceptional, featuring a saltwater heated pool, jacuzzi, and a beautifully designed entertaining area with an imported stone pizza oven and barbecue setup. Additional highlights include custom floating stairs, imported natural stone finishes throughout, a striking chandelier centerpiece, central air conditioning, a finished basement with wet bar, and a private garage with gated driveway. Over $1 million has been invested in upgrades and custom details. Ideally located near everyday conveniences, the property is approximately 10 minutes to H Mart, 4 minutes to local shopping centers, and about 12 minutes to P.S. 94 via Little Neck Parkway. Enjoy convenient access to nearby parks and playgrounds, a variety of local dining options, and Northern Boulevard for easy commuting. A rare opportunity to own a truly distinctive luxury home in a prime Little Neck location.

47-56 Glenwood Street, Little Neck

$1,199,998
4 Beds 3 Baths 969011 MLS
Move right into this Brick 3 story Spacious townhouse in Middle Village. Enter on the first floor into a large open living room with hardwood floors, a large coat closet, leading to a full bathroom with a cream tiled shower. Continue to an open dining/kitchen area with a mobile center island and Stainless Steel Appliances. There is a sliding door leading to the wood tiled balcony from the dining area. The 2nd Floor includes: Oak floors, 3 Bedrooms and the main bedroom has a large walk in closet; Large closets in each bedroom; the full bath has beautiful Italian Carrara marble tiles and a skylight. One flight down from the first floor will lead you to an above ground One Bedroom suite with a living room, full size bedroom with walk-in closet, and spacious full Jacuzzi bath. There is also a Laundry room, Garage, and access to the yard. The house comes with split level energy efficient Central AC wall units. New Roof and boiler in 2024. All floors have Radiant heat.

58-12 77th Place, Middle Village

$1,049,999
4 Beds 2 Baths 967807 MLS
Welcome to this beautiful Waterfront newly renovated hi-ranch featuring 4 bedrooms and 2 bathrooms, located in the heart of Howard Beach! This stunning Mother/Daughter home offers versatile living with 2 gas and two electric meters. Step inside to find an updated interior, including an elegant kitchen with custom cabinetry, quartz countertops, and new stainless steel appliances, alongside fully renovated bathrooms showcasing modern fixtures. The spacious rooms are filled with natural light, creating a bright and welcoming atmosphere. The true gem of this property is the incredible waterfront oasis, complete with a private dock for your boat or jet skis and a beautiful deck for lounging and hosting gatherings with breathtaking water views. Embrace the waterfront lifestyle with unparalleled access to boating and fishing right from your backyard, all while enjoying the convenience of being close to everything Howard Beach has to offer. Ideally situated near Crossbay Boulevard, this property offers a wide array of shopping, dining, and everyday conveniences just moments away. Commuters will appreciate easy access to transportation, including the AirTrain to JFK Airport, the A train, and convenient express bus service into the city, making travel effortless. This exceptional home combines luxury, comfort, and unbeatable convenience in a picturesque waterfront setting. Don't miss your chance to own your very own piece of paradise in Howard Beach!

159-40 95th Street, Howard Beach

$899,000
1 Beds 1 Baths 967589 MLS
HERO – High-Floor 1BR with 15-Year Tax Abatement Through 2035 Low Monthly Property Taxes | Prime LIC Location Rarely available high-floor one-bedroom at HERO in Long Island City with active tax abatement in place through 2035 — resulting in exceptionally low monthly property taxes. Located on the 18th floor, this residence features bright south and east exposures with open city views and abundant natural light throughout the day. The thoughtfully designed layout offers an open living and dining area that flows seamlessly into a modern kitchen equipped with a gas cooktop, dishwasher, and ample storage. In-unit washer and dryer provide everyday convenience. Residence Features: -1 Bedroom -1 Bathroom -Open kitchen with gas stove & dishwasher -In-unit washer & dryer -South & east exposures -Excellent natural light -Low carrying costs Built in 2020, HERO is a modern condominium developed by Silverback Development in collaboration with internationally recognized design firm Woods Bagot. The building is known for its distinctive wave-inspired façade and contemporary design. Amenities: -24-hour doorman -Fitness center -Rooftop terrace with panoramic views & BBQ area -Landscaped courtyard -Resident lounge -Streamlined amenities = lower common charges Located directly across from Queensboro Plaza (N, R, W, 7 trains), providing quick access to Midtown Manhattan in minute A rare opportunity to own a high-floor residence with tax abatement in one of LIC’s most recognizable buildings.

2416 Queens Plaza S Unit #18B, Long Island City

$789,000
3 Beds 2 Baths 966766 MLS
Spectacular find in Springfield Gardens! Welcome to this well-built multi-family home used as a single family home in the heart of Springfield Gardens, Queens 182-26 143rd Avenue is a solidly built home in one of Queens’ most desirable residential neighborhoods. This spacious property features 4 bedrooms, 2 full bathrooms, and a full semi-finished basement, offering abundant living space and versatility for your lifestyle. While this home has a strong structure and great bones, with minor TLC and cosmetic updates, this is a perfect opportunity for an end user ready to make it their own. Sold AS-IS, this home is ideal for those who want to personalize and add value on their terms. Located in a neighborhood where homes regularly sell well above $800,000, this property represents both a wonderful place to live and a smart long-term investment, being sold as-is where-is. Close to the Belt Parkway, JFK and public transportation. Don’t miss your chance to unlock the full potential of this Springfield Gardens gem!

182-26 143rd Avenue, Springfield Gardens

$779,999
4 Beds 3 Baths 964200 MLS
Nestled in the desirable Bayswater section of Far Rockaway, this classic Colonial residence offers an exceptional combination of space, flexibility, and functionality on an oversized 75 x 125 lot. Set back from the street, the home features a long private driveway accommodating 8–10 vehicles, in addition to a two-car garage—a rare and valuable amenity in the area. Inside, the first floor is thoughtfully designed for both everyday living and extended family needs. A spacious living room flows seamlessly into the formal dining area, creating an inviting atmosphere for gatherings and entertaining. The main level also includes a fully ADA-compliant bedroom with an en-suite bathroom, providing comfort and accessibility. An additional room on this floor offers flexibility as a potential fifth bedroom, home office, or den. There also consists of a sunroom off the kitchen (not shown in photos or floor plan) Upstairs, you’ll find three well-proportioned bedrooms and a full bathroom, along with a full finished walk-up attic, perfect for additional living space, a recreation room, or abundant storage. The full finished basement adds tremendous value, offering expansive open space with the potential to section off multiple bedrooms, create a media room, gym, or guest quarters—tailored to suit your needs. With its generous lot size, extensive parking, adaptable layout, and prime Bayswater location, this Colonial home presents a unique opportunity for comfortable multi-generational living or investment potential.

2721 Coldspring Road, Far Rockaway

$4,950,000
5 Beds 8 Baths 966166 MLS
Exquisite Custom-Built Luxury Residence This extraordinary 5-bedroom, 7-bathroom masterpiece spans four full floors of refined living space and was custom built by a builder for himself — showcasing exceptional craftsmanship, expertise, and uncompromising attention to detail throughout. Designed for both grand entertaining and private comfort, this home features soaring 11-foot ceilings, private en-suite bathrooms, and expansive living areas flooded with natural light. The fully finished entertainment level is a destination of its own, offering: • Indoor Olympic-style swimming pool • Private spa • Sauna • Fully equipped gym • Dedicated entertainment/media room • Additional recreation space Every material and finish in this home is top-of-the-line — thoughtfully selected with quality, longevity, and elegance in mind. Perfectly situated in a highly convenient location close to: ?? Shops ?? Restaurants ?? Houses of worship ?? Schools ?? Major highways ?? And more This is not just a home — it is a private luxury retreat designed for elevated living.

Jamaica

$1,588,000
4 Beds 4 Baths 963583 MLS
50×95 Large Lot | Fully Gut-Renovated Brick Home in Prime North Flushing Situated on an impressive 4750 ft lot, this rare North Flushing brick residence has been fully gut-renovated inside and out, with everything brand new, offering the feel of new construction while preserving the strength and lasting appeal of solid brick. The home features a functional 4-bedroom, 3 full bath, 1 half bath layout across multiple finished levels, with generous room sizes, abundant natural light, and exceptional flexibility for today’s lifestyle. The first floor includes a welcoming foyer, formal living and dining rooms, a den/family room, a full bath, and a bright sunroom currently converted into a home gym. The second floor offers three well-proportioned bedrooms and a full bath, along with an additional bedroom or family room with its own full bath, creating an ideal setup for privacy and versatility. A full walk-up finished attic adds valuable extra living space and includes a large suite with a full bathroom, while the finished basement provides an open recreation area, half bath, boiler room, and storage. Additional highlights include a private one-car garage, a driveway that fits at least three cars, and a west-facing orientation. Combining a rare oversized lot, like-new condition, and highly flexible layout, this is a standout opportunity in a desirable North Flushing location close to shops, restaurants, parks, and transportation.

29-35 162nd Street, Flushing

$1,299,999
4 Beds 3 Baths 958713 MLS
This one of kind completely renovated, twice over, single family features the largest and most spacious design of other models in Howard Beach, with almost 2300 interior sq ft sitting on a completely pristine and remastered 40x100 lot. The unique design allows for entire space to be transformed for extremely comfortable living. New hardwood floors throughout lead into sundrenched living areas and bedrooms with top of the line stainless steel appliances featuring top of line Wolf stoves. Completely refinished bathrooms with private en-suite master bathroom. A total of four bedrooms with ample closet space and bathrooms on each floor. The first floor leading out to double door paned backyard with inground pool surrounded by custom stone pavers with gas connection for grill. Sound System, Security Cameras, Automated Awning also included. Private garage with 2 car driveway. Central A/C and Heat. Access to Express and Local Public transportation. Access to Major highways to Brooklyn and Long Island. For this home, "move in ready" really means move-in ready. *Brand new Saltwater Pool*

16215 85th Street, Howard Beach

Listings courtesy of OneKey® MLS as distributed by MLS GRID. Based on information submitted to the MLS GRID as of . All data is obtained from various sources and may not have been verified by broker or MLS GRID. Supplied Open House Information is subject to change without notice. All information should be independently reviewed and verified for accuracy. Properties may or may not be listed by the office/agent presenting the information.